You may return eligible items within 30 days of the delivery date for a full refund or exchange. The return period begins on the date you receive the item. To be eligible for a return, items must be unused, in their original packaging, and in the same condition in which you received them.
To initiate a return, please contact us within the return period using the contact information provided at the end of this policy. We will provide you with a return authorization number and instructions for returning the item.
Items must be returned in their original condition, with all tags, labels, and packaging intact. Items that show signs of wear, damage, or use beyond normal inspection may not be eligible for return or may be subject to a restocking fee.
Custom-made or personalized items are not eligible for return unless they are defective or incorrectly fulfilled. Items must be returned in the same packaging in which they were received, or in packaging that provides equivalent protection during shipping.
If you are returning an item due to our error, such as receiving a defective or incorrect item, we will cover the cost of return shipping. In such cases, we will provide you with a prepaid return shipping label.
If you are returning an item for reasons other than our error, you are responsible for the cost of return shipping. We recommend using a trackable shipping service and purchasing shipping insurance, as we are not responsible for items lost or damaged during return shipping.
To return an item, please contact us to receive a return authorization number. Include your order number, the item(s) you wish to return, and the reason for the return. We will provide you with detailed return instructions and the appropriate return address.
Please include the return authorization number on your return package. Items returned without a return authorization number may experience delays in processing. Once we receive your returned item, we will inspect it and notify you of the status of your refund or exchange.
Certain items are not eligible for return, including custom-made or personalized products, items that have been used or damaged, items returned more than 30 days after delivery, items without original packaging or tags, and items purchased on sale or clearance unless otherwise specified.
If you receive a defective or damaged item, please contact us immediately. We will work with you to resolve the issue, which may include replacement, repair, or refund depending on the circumstances.
This return policy is provided in accordance with applicable consumer protection laws. Your statutory rights as a consumer are not affected by this policy. If you are located in a jurisdiction that provides additional consumer protections, those rights remain in full force and effect.
If you have any questions about your rights under applicable law or this return policy, please contact us or consult with a qualified legal professional in your jurisdiction.
You may cancel your order before it has been shipped by contacting us immediately. Once your order has been shipped, it cannot be cancelled, but you may return it in accordance with this return policy.
If you cancel an order before shipment, we will refund the full amount paid, including any shipping charges. Refunds will be processed to the original payment method within 5-10 business days after cancellation confirmation.
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to the original payment method within 5-10 business days. The amount refunded will include the purchase price and original shipping charges if the return is due to our error.
If the return is for reasons other than our error, original shipping charges are non-refundable. Refunds may take additional time to appear in your account depending on your financial institution's processing times.
If you have not received your refund within the expected timeframe, please contact your bank or credit card company first, as it may take some time for the refund to be posted to your account. If you have done this and still have not received your refund, please contact us.
For questions about returns, refunds, or this return policy, please contact us:
Shivlorniumrozir
9150 SE Division St
Portland, OR 97266, United States
Phone: +1 503 913 0106
Email: callme@shivlorniumrozir.world